Privacy policy

Zlatio is developing international payment services for individuals and businesses, with payment services provided through regulated partners. This policy explains how we handle personal information collected through zlatio.com.

For questions about this policy or your information, contact vadim@zlatio.com.

When you request early access, we may collect your name, email address, country details, company details if you apply as a business, payment interests, estimated transfer or volume information, any message you provide, and your privacy and marketing choices.

We may also receive basic technical information from our hosting and security providers, such as request logs, where needed to operate and protect the website.

We use your information to review your enquiry, respond to you, assess whether Zlatio is relevant to your payment needs, and keep appropriate records of our communications.

We may also use the information to improve our website and services, meet legal or regulatory obligations, and prevent misuse or fraud.

We do not sell your personal information. We may share it with service providers that help us operate our website or communications, with regulated payment partners where needed to explore a requested service, or where required by law.

Any payment service is subject to the separate checks, terms, and privacy notices of the relevant regulated partner.

We keep enquiry information only for as long as reasonably necessary to respond, manage our business relationship, meet legal obligations, and resolve disputes. Retention periods may vary depending on the nature of the enquiry and applicable law.

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the use of your personal information, and to request a copy of information you provided.

To make a request, email vadim@zlatio.com. We may need to verify your identity before responding. You may also have the right to complain to your local data protection authority.

We use reasonable technical and organisational measures to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.

We may update this policy as our services develop. The latest version will always be published on this page with its update date.